Crocs Club Loyalty Program FAQs

(Updated as of June 14, 2017)

The following is a summary only of the Crocs Club loyalty program. See the Program Rules for further information regarding the Crocs Club loyalty program, including terms and conditions of the program, and rewards and benefits in the program. The Crocs Club loyalty program is subject in all respects to the Program Rules, and the Program Rules control if there is any conflict with these FAQs.

Who is eligible to participate in the Crocs Club loyalty program?

In order to enroll as a member of the Crocs Club loyalty program, at the time you enroll, you must be a legal resident of the United States (including the District of Columbia) or Puerto Rico who is at least thirteen (13) years of age, and have an active email address.

How do I join the Crocs Club loyalty program?

Join the Crocs Club loyalty program by registering online at www.crocs.com/CrocsClub. Once you have registered, you will receive a confirmation email. You will then be eligible to start participating in the Program and will begin receiving special Crocs Club loyalty program offers. Program membership is part of a promotional program, has no cash value, and is not a gift card or a credit card.

Why is my Crocs Club loyalty program email address important?

The email address you use to register for the Crocs Club loyalty program will also be used by you as your program identification when participating in the program. Your registered email address is also the address to which we will send certain program information, offers and benefits.

How do I change my Crocs Club loyalty program profile or email address?

To change your profile information, visit www.crocs.com/CrocsClub and follow the update instructions.

I am a member of other Crocs email and promotional programs, does that make me a Crocs Club loyalty program member?

No. In order to enjoy the perks of the Crocs Club loyalty program, you will need to separately register as a Crocs Club loyalty program member. You can join the Crocs Club loyalty program by registering online at www.crocs.com/CrocsClub.

How do I register and log in online for the Crocs Club loyalty program?

Visit www.crocs.com/CrocsClub to first register and then log in to your account. When you first register for the program, you will be required to provide an active email address and to create a password for your membership. Once you have registered, use your program email address and password to log on to your account at www.crocs.com/CrocsClub.

Are kids eligible to participate in the Crocs Club loyalty program?

Yes, but only if you are 13 or older.

Can one family share the same Crocs Club loyalty program membership?

No. Each eligible member of the Crocs Club loyalty program must have his or her own individual membership.

How do you use my personal information?

We use the information you provide us in the manner described in our Privacy Policy.

Who can I contact if I have more questions about my Crocs Club loyalty program membership?

Give us a call at 1-866-306-3179 from 8am -5pm Monday through Friday. We're ready to help!

Can I cancel my membership in the Crocs Club loyalty program?

Yes. If you decide for whatever reason to no longer participate in the Crocs Club loyalty program, simply Contact Us here and we'll remove you from the program and email listing. You can rejoin at any time; however, you cannot join the program more than once during any 12 month period.

Can you change or cancel the Crocs Club loyalty program?

Yes. We may change the Program Rules; change or end the program or any feature of the program; in whole or in part, at any time, and without notice or compensation.